PRIVACY POLICY
Last Updated: 19th June 2026
1. INTRODUCTION
JAKOV TASIC LTD ("we," "us," "our," or the "Provider") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] (the "Site") and when you engage our psychic, energy therapy, and spiritual counselling services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.
2. DATA CONTROLLER
For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is:
JAKOV TASIC LTD
Registered Office: Office 12 Initial Business Centre, Wilson Business Park, Manchester, United Kingdom, M40 8WN
Company Registration Number: 15590550
Email: international@jakovtasic.com
Phone: +44 7429 913760
3. INFORMATION WE COLLECT
We may collect information about you in a variety of ways. The information we may collect via the Site and during our services includes:
3.1. Personal Data
- Contact Data: Name, email address, phone number, and billing address.
- Account Data: If you create an account, your username and password.
- Transaction Data: Details about payments to and from you, including manual bank transfer references or payment processor details. Note: We do not store full credit card numbers on our servers; payments are processed manually or via secure third-party gateways.
3.2. Sensitive Personal Data (Special Category Data)
Given the nature of our services (energy therapy, psychic readings, spiritual counselling), you may choose to share sensitive information with us, including:
- Health and well-being information (physical, mental, or emotional state).
- Beliefs and spiritual views.
- Personal life circumstances and family details.
You provide this information voluntarily. By sharing this data, you explicitly consent to us processing it for the purpose of providing the requested spiritual or energy services.
3.3. Data Regarding Minors
If you are a parent or legal guardian requesting services for a minor (as permitted under Section 3 of our Terms of Service), we will collect the minor's name and date of birth, along with your contact details. We process this data only with your explicit consent and verification of your guardianship.
3.4. Data Collected Automatically
- Device Information: IP address, browser type, operating system, and access times.
- Usage Data: Pages visited, time spent on pages, and referral sources.
4. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To provide our services, including scheduling appointments and conducting sessions.
- To communicate with you regarding bookings, cancellations, or changes to services.
- To process payments and issue refunds for unused portions of sessions as per our Terms.
- To verify the identity of clients and guardians of minors.
- To assess "energetic compatibility" prior to accepting a booking (as outlined in our Terms of Service).
- To send administrative information, such as updates to this Privacy Policy or our Terms of Service.
- To comply with legal obligations under UK law.
5. LEGAL BASIS FOR PROCESSING (UK GDPR)
We process your personal data under the following legal bases:
- Contractual Necessity: To fulfil the contract (Terms of Service) when you book a session.
- Consent: Specifically for processing sensitive personal data (health, beliefs) shared during sessions. You may withdraw this consent at any time, though this may limit our ability to continue services.
- Legitimate Interests: For fraud prevention, website security, and improving our services.
- Legal Obligation: To comply with tax and accounting laws in the UK.
6. DISCLOSURE OF YOUR INFORMATION
We do not sell, trade, or rent your personal information to others. We may share information in the following situations:
- Service Providers: With trusted third parties who assist in website operation, payment processing, or email delivery (e.g., hosting providers, banking institutions), provided they agree to keep this information confidential.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Safety: If we believe disclosure is necessary to prevent harm to you or others, as outlined in our Terms of Service.
- Business Transfers: In connection with any merger, sale of company assets, or transfer of control of the business.
7. DATA RETENTION
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with legal obligations.
- Client Records: We typically retain client session notes and contact details for [Number, e.g., 7] years after your last session to comply with UK tax and limitation laws, or to provide continuity of care if you return.
- Minors' Data: Data regarding minors is retained only until the statutory limitation period expires or as required by law, whichever is longer.
After this period, your data will be securely deleted or anonymized.
8. DATA SECURITY
We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise that your personal information will remain secure in all circumstances, but we strive to protect it to the fullest extent possible.
9. YOUR DATA PROTECTION RIGHTS
Under the UK GDPR, you have the following rights:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request correction of inaccurate data.
- Right to Erasure: You can request deletion of your personal data ("Right to be Forgotten"), subject to legal retention requirements (e.g., tax records).
- Right to Restrict Processing: You can request we limit how we use your data.
- Right to Data Portability: You can request transfer of your data to another organization.
- Right to Withdraw Consent: You may withdraw your consent for us to process sensitive data at any time.
To exercise these rights, please contact us at international@jakovtasic.com. We will respond within one month.
10. INTERNATIONAL DATA TRANSFERS
Our company is based in the United Kingdom. If you are accessing the Site from outside the UK, your information may be transferred to, stored, and processed in the UK. By using our services, you understand and consent to this transfer.
11. COOKIES AND TRACKING
We may use cookies to enhance your experience on our Site. You can choose to disable cookies through your browser settings.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
JAKOV TASIC LTD
Email: international@jakovtasic.com
Phone: +44 7429 913760
Registered Office: Office 12 Initial Business Centre, Wilson Business Park, Manchester, United Kingdom, M40 8WN
14. COMPLAINTS
If you believe we have not complied with data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection (www.ico.org.uk).